.hyou-tm-root{position:fixed;right:var(--hyou-tm-right-desktop,22px);bottom:calc(var(--hyou-tm-bottom-desktop,22px) + var(--hyou-tm-auto-bottom,0px) + env(safe-area-inset-bottom,0px));z-index:99999;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,"Microsoft YaHei",sans-serif;color:#222}.hyou-tm-float{position:relative;display:flex;align-items:center;gap:8px;border:0;background:var(--hyou-tm-primary,#e53935);color:#fff;border-radius:999px;box-shadow:0 10px 30px rgba(0,0,0,.22);padding:12px 16px;cursor:pointer;font-weight:700}.hyou-tm-icon{font-size:18px}.hyou-tm-dot{position:absolute;right:4px;top:2px;width:12px;height:12px;background:#ffeb3b;border:2px solid #fff;border-radius:50%}.hyou-tm-panel{position:absolute;right:0;bottom:58px;width:380px;height:560px;max-height:calc(100vh - 90px - var(--hyou-tm-auto-bottom,0px));background:#fff;border-radius:18px;box-shadow:0 20px 60px rgba(0,0,0,.28);overflow:hidden;display:none;border:1px solid rgba(0,0,0,.08)}.hyou-tm-root.open .hyou-tm-panel{display:block}.hyou-tm-head{display:flex;align-items:center;justify-content:space-between;background:linear-gradient(135deg,var(--hyou-tm-primary,#e53935),#ff7043);color:#fff;padding:15px 16px}.hyou-tm-head strong{display:block;font-size:16px}.hyou-tm-head small{display:block;opacity:.92;font-size:12px;margin-top:3px;line-height:1.35;max-width:300px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.hyou-tm-close{border:0;background:rgba(255,255,255,.18);color:#fff;border-radius:50%;width:30px;height:30px;font-size:22px;line-height:28px;cursor:pointer}.hyou-tm-tabs{display:flex;border-bottom:1px solid #eee;background:#fafafa}.hyou-tm-tabs button{flex:1;border:0;background:transparent;padding:12px 6px;font-size:13px;cursor:pointer;color:#555}.hyou-tm-tabs button.active{color:var(--hyou-tm-primary,#e53935);font-weight:700;background:#fff;border-bottom:2px solid var(--hyou-tm-primary,#e53935)}.hyou-tm-tabs em{font-style:normal;background:var(--hyou-tm-primary,#e53935);color:#fff;border-radius:20px;font-size:11px;margin-left:3px;padding:0 5px}.hyou-tm-body{height:455px;max-height:calc(100vh - 205px - var(--hyou-tm-auto-bottom,0px));overflow:hidden;background:#fff}.hyou-tm-pane{display:none;height:100%;overflow-y:auto;padding:12px}.hyou-tm-pane.active{display:block}.hyou-tm-loading,.hyou-tm-empty{padding:28px 10px;text-align:center;color:#888}.hyou-tm-card{border:1px solid #eee;border-radius:12px;padding:12px;margin-bottom:10px;background:#fff;box-shadow:0 3px 12px rgba(0,0,0,.04)}.hyou-tm-card.unread{border-color:rgba(229,57,53,.28);background:#fffafa}.hyou-tm-card h4{margin:0 0 8px;font-size:15px;color:#222;display:flex;align-items:center;justify-content:space-between;gap:8px}.hyou-tm-badge{font-size:11px;color:#fff;background:var(--hyou-tm-primary,#e53935);border-radius:999px;padding:2px 7px;white-space:nowrap}.hyou-tm-meta{font-size:12px;color:#999;margin-bottom:8px}.hyou-tm-content{font-size:13px;line-height:1.65;color:#333;word-break:break-word}.hyou-tm-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.hyou-tm-btn{border:0;border-radius:9px;background:var(--hyou-tm-primary,#e53935);color:#fff;padding:8px 12px;cursor:pointer;font-size:13px}.hyou-tm-btn.gray{background:#f1f1f1;color:#444}.hyou-tm-form label{display:block;font-size:13px;color:#555;margin:0 0 6px}.hyou-tm-form input,.hyou-tm-form textarea{width:100%;box-sizing:border-box;border:1px solid #ddd;border-radius:10px;padding:10px;margin-bottom:10px;font-size:14px;outline:none}.hyou-tm-form textarea{min-height:120px;resize:vertical}.hyou-tm-tip{background:#fff6e5;border:1px solid #ffdca8;color:#8a5a00;border-radius:10px;padding:10px;font-size:13px;line-height:1.6;margin-bottom:10px}.hyou-tm-ticket{cursor:pointer}.hyou-tm-chatbar{display:flex;gap:8px;margin-top:10px}.hyou-tm-chatbar textarea{flex:1;min-height:48px;margin:0}.hyou-tm-msg{padding:10px;border-radius:12px;margin-bottom:9px;line-height:1.6;font-size:13px}.hyou-tm-msg.user{background:#f6f7f7;margin-right:28px}.hyou-tm-msg.admin{background:#fff1f1;margin-left:28px}.hyou-tm-msg small{display:block;color:#999;margin-bottom:4px}.hyou-tm-toast{position:absolute;left:14px;right:14px;bottom:14px;background:rgba(0,0,0,.76);color:#fff;padding:10px;border-radius:10px;text-align:center;font-size:13px;display:none}.hyou-tm-ticket-tools{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:10px;font-size:13px;color:#666}.hyou-tm-mini-btn{border:0;background:#f5f5f5;color:#555;border-radius:999px;padding:6px 10px;font-size:12px;cursor:pointer}.hyou-tm-mini-btn:hover{background:#eee}.hyou-tm-ticket-head-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}.hyou-tm-ticket-x{border:0;background:#f3f3f3;color:#777;border-radius:50%;width:23px;height:23px;line-height:21px;text-align:center;font-size:18px;cursor:pointer;padding:0}.hyou-tm-ticket-x:hover{background:#ffe8e8;color:var(--hyou-tm-primary,#e53935)}@media(max-width:640px){.hyou-tm-root{right:var(--hyou-tm-right-mobile,14px);bottom:calc(var(--hyou-tm-bottom-mobile,82px) + var(--hyou-tm-auto-bottom,0px) + env(safe-area-inset-bottom,0px))}.hyou-tm-float{padding:11px 14px}.hyou-tm-panel{position:fixed;left:10px;right:10px;bottom:calc(var(--hyou-tm-bottom-mobile,82px) + var(--hyou-tm-auto-bottom,0px) + 58px + env(safe-area-inset-bottom,0px));width:auto;height:min(560px,calc(100vh - var(--hyou-tm-bottom-mobile,82px) - var(--hyou-tm-auto-bottom,0px) - 92px));max-height:none;border-radius:16px}.hyou-tm-body{height:calc(100% - 104px);max-height:none}.hyou-tm-head small{max-width:240px}.hyou-tm-label{display:none}}